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Returns & Exchanges
At Homie, we want you to love every bite, but we understand that sometimes things don't go as planned. If your order arrives damaged or incorrect, our 30-day freshness guarantee ensures a hassle-free resolution.
Return Process
- 1.Contact Support
Reach out to our customer care team within 48 hours of delivery with your order number and photos of any quality issues.
- 2.Verification
Our team will review your request and confirm eligibility for a refund or replacement based on our food safety guidelines.
- 3.Disposal or Return
For safety reasons, most perishable items do not need to be mailed back; we will advise if a physical return is required.
- 4.Resolution
Once approved, we will issue a full refund to your original payment method or ship out a fresh replacement immediately.